Shipping Policy

  • Processing Time: Orders are processed within 1–2 business days after confirmation.
  • Delivery Time: Standard delivery takes 3–7 business days, depending on the location.
  • Shipping Charges: Shipping fees (if any) are calculated at checkout based on order value and delivery location.
  • Order Tracking: Tracking details will be shared once the order is dispatched.
  • Delivery Attempts: Courier partners will make multiple delivery attempts. If undelivered, the order may be returned.
  • Delays: Delivery may be delayed due to unforeseen circumstances such as weather, logistics issues, or public holidays.
  • Address Accuracy: Customers are responsible for providing complete and correct shipping details.
  • Contact: For shipping-related queries, write to info@kitokofoods.com with your order details.